BCAA 7343 120 St

Lisa was super amazing to work with when I renewed my insurance today! I mentioned I was looking to save money, and she did everything in her power to lower it (And she did so by about $600!) At the same time, I also enrolled for BCAA and she made no attempt to upsell me on anything and really considered my needs when suggesting the tier I should purchase. She was also super knowledgeable in all the processes and was super patient with me. Thank you so much for your help! :)

Super helpful for me today. Employees noticed how sick and disabled I am, and they helped make my required stop in go as quick and smooth as possible. The host w the broken arm was clearly helping to make the visit quick and correct. Very much appreciated her assistance to get into my appointment. The insurance agent was great too. Same day appointment too! Thank you for helping quickly, and efficiently.

This location has been wonderful for all of our insurance needs. It’s definitely not the cheapest but I feel like we are the most protected with them. They pointed out a ton of loop holes in our previous insurance providers policies such as if a tree crashes through your roof and causes a pipe to burst we wouldn’t have been covered even though we had water damage coverage. I highly recommend you bring your current policy over to them to at least compare prices and make sure you are properly covered.

First guy from Bayview towing was lazy and unwilling to serve. Second guy from Aria towing with bigger truck was going to tow it but noticed the lights came on slightly so suggested trying to start it again with him boosting it. We would give him 5 stars. Very polite and helpful. Tks!

Disappointed.. I used to recommend BCAA but I can't do that anymore. I had two cars insured with them for years. I had one at-fault accident, and they conveniently neglected to send me my normal renewal email. Once I realized that my coverage lapsed by 2 or 3 days, I called them immediately. Because coverage lapsed and I had this accident on my driving history, coverage was denied (so much for the free accident forgiveness that they advertise). For every other renewal, I've received a reminder email. This wasn't a coincidence. I'm convinced they don't send reminder e-mails if you have had an at-fault accident. Once my coverage for the other car ends, I'll be leaving BCAA and cancelling my membership.