Western Financial Group Inc. - Canada's Insurance Broker BC V1J 6T4

Allison Osmond and Wanda in Fort st john are absolutely amazing! Love the customer service and atmosphere is welcoming! Will always go and see them for my insurance needs.

The new staff always gives me a wrong coverage. Last yr I ask for car rental coverage to be added to my existing plan and she still gave me a daily coverage, this time she added rental non refundable rental covey that i did not ask for. Now Im stuck with this coverage for a yr.

I had the most wonderful over-the-phone experience with Madeleine! She was beyond exceptional and helpful, she answered all my questions in depth. I learned so much from her today! Her customer service skills are phenomenal. I hope to speak to her the next time I need insurance related advice! Thank you so very much, Madeleine!

Just renewed my auto insurance at this location with Chelsey and had a great experience! She went over everything with me, told me how much everything would cost and answered my questions expertly. She also gave me some tips on keeping costs down going forward, including logging my odometer this year to save next year if I go under 10,000km. Quick and painless renewal. Would highly recommend.

Went to renew my insurance and had exceptional customer service. Not only was the drive through option super handy but Hannah was amazing to deal with. She was friendly, knowledgeable and quick to process my request. She was easy to talk to and made my yearly renewal process simple and enjoyable. Thank you Hannah for the awesome service and chuckle!