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Opening Hours

  • Monday: 9:00 AM – 6:00 PM

  • Tuesday: 9:00 AM – 6:00 PM

  • Wednesday: 9:00 AM – 6:00 PM

  • Thursday: 9:00 AM – 6:00 PM

  • Friday: 9:00 AM – 6:00 PM

  • Saturday: 9:00 AM – 5:00 PM

  • Sunday: Closed

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4 Superb Based on 4 reviews
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Danky Bear – 2 months ago :

Complimentary Wi-Fi and a selection of refreshing beverages transform the waiting area into a haven of productivity and relaxation, further demonstrating their commitment to exceptional customer service.

Izzy Thomas – 2 weeks ago :

My husband went in on Saturday, August 31 for an international drivers license however he forgot his glasses to complete the application,, The young lady there was so helpful. She told him, just give me your drivers license, go get a coffee, by the time you get back we will have everything done. The young lady & gentleman were really helpful, he was so impressed with Customer Service and how kind they were

Julie Duncan – 3 weeks ago :

I just spoke with an amazing BCAA employee in Nanaimo named Michael who books appointments. He was so professional, helpful and kind on the phone and helped me look forward to my trip. BCAA always picks the best staff and Michael is definitely a keeper!

John Seong – 3 months ago :

Picked up my veterans license plate here. They were very friendly, accepting appointment on the day of and even gave me some tools to help take off the license plate!

Neil Rodrigues – 4 months ago :

Not a member of BCAA but went to get an international drivers license and had Pete help us. Got photos taken and were out the door in 30min approx. The stand out was his professionalism and friendliness... it was above and beyond and was very much appreciated.