Co-operators - Westview Agencies Ltd 4871 Joyce Ave Unit 109

one of the best customers service i had in a while. the employe Julian was really great!

Tried to pay my auto insurance here via credit card and they said it was against ICBC policy to accept payment via credit card and they then called ICBC to ask and even the person on the phone said no but when I looked at the ICBC website it clearly states that credit cards are an acceptable form of payment and when I went down the road to another auto plan broker I had zero issues paying via credit card they really need to figure out how auto icbc insurance works and icbc needs to have people on the phone who actually knows what they are talking about instead of giving conflicting answers to what is on their own website

Excellent service, place to sit for the disabled, accesible.

Gary tried pretty hard to fail me. After I did an almost perfect driver's road test because I traveled all the way from courtenay during a pandemic! not cool Gary. almost exactly the same complaint as the other one from rockstone

TERRIBLE customer service, SLOW and INCOMPETENT. I have been in three times trying to change the withdrawal dates for insurance and they STILL have not fixed it, and is now costing me money. I was told to come back to finish some paperwork after things were sorted with my BC care care, only to wait 45 minutes to be told I, in fact, did not have to come back. the worker I worked with cheerfully said "oh! i didn't know that!!" yeah, well your lack of understanding at your job is costing me money and time. Go to first insurance and dont waste your time with these idiots.