Westland Insurance 3680 Uptown Blvd #106

Kelly Kirby is absolutely incredible to work with! She helped me set up my home insurance thoroughly, quickly and efficiently over the phone. She's easy to get in touch with and knowledgable about all the intricacies of insurance. I highly recommend working with her and am so grateful to have her support.

I do not have insurance with Westland, but I did call to get a quote for condo insurance. I was a bit surprised that they refused to do a quote over the phone and presented no solutions such as a call back to do a quote at a later time. If this business is too busy to accommodate such things, I have doubts about their capacity to take my custom in the first place. I view it as a hint into the accessibility and the reliability of the company. I hope this can get addressed because this was the only phone call I made to insurance companies out of many that refused to go through the questions verbally.

Today, I spoke with Marlene at the Uptown Office. I had confusion about my policy renewal, and the new payment system through first insurance funding. Although I am not happy with how Westland has handled this new arrangement, Marlene was absolutely fantastic! She understood my concerns immediately, and went the extra mile to answer my questions and to fully explain payment options, guiding me through the next steps. I have been a long time Westland Insurance customer and am happy to know that when I place a call, I am able to speak with someone as knowledgeable and attentive as Marlene. Clearly, she is a great support to Westland clients and the perfect ambassador for the company!! Kudos to Marlene. Thank you!

Hannah and Ishita were fantastic! We needed to change our plates and insurance from out of province and they made everything so easy and pleasant! I never felt overwhelmed or rushed, both were extremely professional and charismatic. 100% would recommend this location to others.

I had such a great experience with Marlene today at Westland Insurance. She was super friendly and professional and helped me do the transfer of insurance for my new car. I’m new to Canada, so Marlene took me through every step, explained it in excellent detail so I felt comfortable at every stage. Can’t recommend her enough. Very pleasant experience, in fact, the best experience I have had at an insurance company. Thank you Marlene!