Lora Cai - Desjardins Insurance Agent ON L4B 0A9

I bought commercial insurance from them for 11 years. I called to renew the insurance today. They actually said that there was an input error in my policy and they would charge me an extra premium. (It’s not a fixed increase every year, it’s an extra increase.) My store has not changed in 11 years. The name of the store is clearly written as Cafe. Why do you say that what you bought is not a cafe? It’s wrong to say it is going up. , and the staff were not embarrassed at all, and I didn’t enter their own system. It’s too much.