Co-operators - J. Viotto and Company Inc ON P6B 4H8

Was told they would call me back within the hour and have waited all day for no call

This branch is great, got a decent quote quickly, the receptionist is really nice and so is Jordan. The problem is the employees in Toronto who actually handle the claim when you’ve been in an accident. Micheal was amazing giving me all of the info I needed. Melanie on the other hand, has been taking over 2 months to finish my claim, it’s currently still ongoing. I am very disappointed. I also had my belongings in my car and I lived 4 hours away from the crash site and where my car was being held. I finally was able to go pick up my belongings to find out they had sold my car and the new owner had taken it away. Thanks cooperators I will never see those items again.

I'm from London Ont, and was referred to Justin because we bought a cabin in the area and my insurance didn't and couldn't do cabin insurance. Justin was very responsive, answered all my questions and was very professional. I would definitely recommend him to anyone!

Jeff and staff are personable, knowledgeable and efficient. If you're looking for insurance I highly recommend!

Jordan from this branch was very easy to deal with, kept in touch. Provided all the help required in a timely fashion. I would recommend their business to others.