Check CAA Sudbury 100 Donna Dr unit D11 Insurance Service Hours
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Opening Hours
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
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I was happy with CAA Auto Insurance until I got t-boned by a poor driver January 2nd & learned how uncommunicative CAA Adjuster staff are. Their secretarial person (Ralf) led me astray for over a week about having my car towed to Collision Centre (so I couldn't file police report - which he insisted didn'tneed to be done). Then, 2 weeks ago, he referred me to the actual adjuster who has yet to contact me or return my phone messages, so I am not certain if my car is fixable. Meantime, even Ralf does not answer my voice-mail messages & my car rental allotment ran out Friday. I am now completely disgusted & have contacted a lawyer
Debbie Gilbert and her staff were able to expedite our requests IDP within days of our request. We do not live in Sudbury and so we were at the mercy of the mail. Once they received our documentation, it was processed and sent out within hours. Debbie Gilbert was very accommodating and she was able to allay our concerns with humour and professionalism. I highly recommend the Sudbury office of CAA.
Had a flat tire and Paul came today change it to my spare this morning. Not only did he do a great job but he patiently answered all of my questions and showed me how to use my own tools to change a flat (I wanted to learn how). Paul is amazing and I'm so grateful for the extra time he spent teaching while doing his own work. 10/10 service!
The customer service here sucks! Walked in and waited forever to even be acknowledged. One actual travel agent on duty who was busy and no one else working there could help us. We were looking for some info on booking a family trip. No pamphlets, no info given, just dirty looks and poor customer service. They don’t want your business! You’re better off booking with Costco travel or doing what we did: went home and booked it ourselves and saved money! Their loss!
We had a flat tire tonight in light snow conditions. We received superb service from Candace of Bob' Service Centre!! She arrived within 10 minutes and was very competent and professional. Thank you!!