Duliban Insurance Brokers 317 King St

I dealt with Amy for my home and auto insurance. She was super helpful and a pleasure to deal with. She helped me get a very reasonable rate and the communication throughout the entire process was great. Very happy with my decision to contact Duliban.

A friend referred Duliban to me when I was looking for auto insurance. I had a wonderful experience working with Bryana…she was so pleasant and knowledgeable during our interaction. From the moment I called, I was greeted with happy sounding people…people who obviously enjoy their role with customer service. Thank you again and I will highly recommend your services.

Looking for a face to face quote for both house and auto insurance and dropped in to Duliban insurance on King St in Welland. I was quickly introduced to Amy Brown and we went to her office. Amy was very knowledgeable and professional in providing the information that I was looking for. There was one piece of information that I did not have and she could not retrieve electronically. She promised to get the information and send to me electronically which she did. My follow up questions were responded to quickly. Of the quotes I obtained Duliban were the best. I will be purchasing my insurance with Duliban. Amy has also informed me of their on line portal which will provide me quick access to my insurance need needs such aa online filing of a claim should the need arise. I would not hesitate to recommend Duliban Insurance agency and the services of Amy Brown for your insurance needs.

My many years with Todd Minor and company (Duliban Insurance Brokers) have been nothing but excellent. I have always felt supported in any request. Any situation or question has always been handled effectively and dealt with as a good question. I have always received information that was important to know but I may not have asked about it. They value you as a customer and share their expertise so that you can make the best possible choice. This company and it's people that make it work are highly recommended. It is a healthy and balanced blend of personal contact and electronic access.

I will give positive feedback on the competitive rates that were provided by this insurance brokerage, however, I've never had such poor quality customer service and the only reason I have renewed with them this year is because I didn't have enough time to quote with anyone else. I won't be in this position next year. I just received a call from Jason (business owner), we had a very constructive conversation and I feel satisfied that business will run more smoothly moving forward. I sincerely appreciate his time and attention to the matter.