Johnson Insurance 201 Buchanan Dr

Terrible service, horrible communication - they are happy to take your money and do nothing though. Overpriced and not worth a small fraction of what it costs.

Absolutely useless. They don’t understand the policy’s in place, after fighting (and paying insurance) for a year they realized their mistake, promised to rectify the situation. Only for me and my family to still be dealing with the same issues a year later. Their one job is to act as a buffer between our local & Canada life and they do a very poor job of it. Embarrassing really.

I have never been transferred to the right number in all of the times I have called. You have to explain your situation to about 5 different people before you are connected to the right person. Also, to make a payment, you have to pay with cash or cheque. Crazy it is 2023 and this company still can’t process an e-transfer or debit transaction. If my job gave me the choice I would never choose Johnson’s for insurance for anything. Poor service all around.

No debit machine. Cash or cheque only - get with the times. Arrived to pay and everyone was at a meeting had to wait half hour to make a payment.

Poor poor customer service. They can’t answer questions on products they sell. And if you ask you get the tone, a tone of condesecension change in the voice of the representative. They are impossible to deal with and get basic answers from. If it was pose to give a zero I would. Unless you have to avoid at all costs unless you like getting treated poorly.