Check Cooke Insurance Group PE C1A 3W4 Insurance Service Hours
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Opening Hours
- Monday: 8:00 AM – 4:30 PM
- Tuesday: 8:00 AM – 4:30 PM
- Wednesday: 8:00 AM – 4:30 PM
- Thursday: 8:00 AM – 4:30 PM
- Friday: 8:00 AM – 4:00 PM
- Saturday: Closed
- Sunday: Closed
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Service Reviews
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I've has two incidents in the last month, I've yet to receive a payment schedule, yet they keep taking unreasonable amounts of money from my account. No letters to notify me, just a cold response when I inquire. I'm disappointed as I've been with them for 18 years. I recommend going elsewhere as they can't even give insurance cards you need to call and hound them.
I have been with Cooke insurance now for over 20 years and it has been great. Always very fast to help and informative. I was with another company and every year my rates would climb and then they started miss placing my monthly payments. Even after having my banker call to inform them the funds were available they still threatened to remove me from monthly payments. So I left the other company and to this day have never had a single reason to complain about the great team at Charlie Cooke
Cooke insurance had everything figured out from a plan, adjuster, a report sent to my detail shop and a rental car set up for me within 36 hours. There was no stress, no waiting, no confusion. It was easy, they were friendly and very accommodating. I was very impressed and appreciative.
I've been with Cooke insurance for around 15 years for auto, home, and commercial. I had one claim in 2015 when my Miata was destroyed in a fire. Submitting the claim and receiving my check was a painless experience. They are always pleasant and responsive. No reason to ever switch! Keep up the great work folks.
Zero loyalty here. Used them a few years ago. The owner was rude then. Went back a few days ago after I moved back home. Got rude, slow service. Then they demanded an entire year's payment up front. Turns out I was just over the limit for them to recognize I was a former customer. When I asked to speak with someone in management they refused. My entire family is insured with Cooke's. They will all be renewing insurance somewhere else. They've all had rude experiences with Cooke insurance. Shameful, but what does a rich owner care.