Prysm Assurances générales QC G1S 3N7

Not the best insurance out there. I got a claim when a bottle fell on my windshield and sun roof. They refuse to pay and decided to cancel my contract. They claim that 3 years ago (during the pandemic) that my car insurance wasn’t cancelled after I got rid of my car . Strong suggestion try to get an insurance company that has more notoriety. Don’t make the mistake I did.

This os the worse company ever, after someone ran to me I contact them everything was fine then they find excuse of not paying anything, which I wasn’t at faults,,, they do not care for clients, DO NOT GO TO THEM, they are attached to CAA, when you stress about an accident , you think the insurance will help you, nahhh they do not comprehend anything,,, do not waste your money on this insurance……

They are scammer They took my payment as pre authorized payment then I canceled their services. They wanted to take another payment once they could not They send collection agency after me. Do not trust them .

This is not a company you want for emergency services or are they even existent or a real insurance company? 11 calls made and they all hang up. Even when I requested the customer service to take my number and give me a call since their phone lines have problems, they still did not call. I keep/kept getting transferred to a dead-end that hangup on me. I have been call for the past 5 hours. Also, there is not mobile app or online service to atleast book or make a request,nor do they have a call back feature.

This is the worse insurance ever, avoid them even if they sound cheap,, they are incompetent, they do not know how to do a job properly…