CAA Saskatchewan 80 Caribou St W

I just booked an international flight to the United States. Aishwarya Patel booked my flight. She was so pleasant, thorough with checking to ensure all the information was inputted correctly. That puts my mind at ease knowing that she was so competent. I really enjoyed all her helpful tips and she went beyond good customer service. I would go to her for all future travel. One happy customer. This was the Moose Jaw office.

My 17 year old son and I visited the Moose Jaw CAA location today as he wanted to purchase a membership. He is a new driver and had saved up his money to make this purchase. After collecting all of his personal information we were informed that unless I was willing to pay using my credit card (as he doesn’t have a credit card) he would be charged an additional service fee of $21 in order to be able to pay using debit. I explained that this was absurd… how can a company justify penalizing a customer for paying cash/debit for their services. I guess CAA thinks it is ok to discriminate against financially responsible individuals like my son. We didn’t end up purchasing his membership as they refused to wave this ridiculous penalty fee! I think CAA needs to reevaluate their policies … Canadian Tire does offer a very reasonably price coverage with similar options … maybe they should consider the fact that they are not the only players in this game!

My mom, sister and i went in to book a trip and the ladies working were incredibly rude and not interested in helping us at all. Would never recommend this place to anyone. Marlin travel is much better

Lisa Staniowski was the most amazing help I could’ve ever asked for. After hours of fighting with Air Canada on my own and getting no where, Lisa was able to get me a full cash refund and re booked my flight. She was so reassuring. Thank you so so much Lisa, I will be coming back for future travel plans.

was trying to inquire about flights insurance and hotels. might as well do it myself they didnt even offer to quote me a package. so i went over to marlin travel book my trip insurance and hotels less then half hour.